Navigation & Support

Welcome to Talon's XTC Help Page.
Take a moment to review this page and determine if your problem has a resolution listed here.

If you cannot find it listed below or have further difficulties or questions, please feel free to contact me
at:  Talon


TO CONTACT MEMBER SUPPORT

DHD Media
DHD Member Support Page
Email: support@dhdmedia.com
Phone: 310.258.6200 or 800.935.5771

Password Problems
Click Here For The Fastest Solution to Password Problems

Talons XTC
Email: SiteAssist@gmail.com
Phone: 702-586-5215


Membership / Password Issues

Usernames and Passwords are case sensitive. Make sure you are using the proper case regarding your username and password.

If you keep receiving a 404 Error when attempting to access images or videos, make certain you are accessing the Galleries through the
Member Main Page by clicking here

Note:   If suddenly you can no longer access the Members sign in pop up, the reason more than likely is that you have exceeded
the threshold for downloads in a given time frame.  That threshold is set at 1Gb  (1,000 Mb) in a 1440 minute period or 24 hours. OR you have
shared your password (Bad Browser, shame on you)) or have attempted too many logins from a Network or too many different ISP's.
This software is a necessary evil installed to discourage hackers. 

Also be aware for those that access the site from Home and Work.   If two seperate ISP's are noted to the same account within
a four hour period, the Software suspects you are a hacker and locks you out.  I would ask, that if this is the case, you keep in mind
the timeframe from your last access from a different computer.

Thank You - Talon


Videos

Talon's XTC uses Microsoft Windows Media Video format for all Videos.
Windows Media Player 9 is required for viewing.  You can download (FREE) the newest versions of Windows Media Player
for
WinXP, WinME / 98 and MAC OSX from the link below.